Privacy Policy – ginsenghalwas.com

Last updated: September 21, 2025

Welcome to GinsengHalwa.com (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:

what data we collect
how we use it
how we protect it
your rights regarding your data

1. Information We Collect

We may collect and process the following information:

Personal identification details: name, address, phone number, email address
Payment details: for orders (e.g. method of payment, billing info)
Order information: what you bought, when, delivery address, etc.
Usage data: how you use the site, pages visited, time spent, etc.
Technical data: browser type, device, IP address, cookies, and similar tracking technologies

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill your orders
To communicate with you about your orders, shipments, or any customer service issues
To send you promotional materials or newsletters (if you opt in)
To improve our website, products, and services
To ensure security of our website, prevent fraud or abuse

3. Legal Basis for Processing (If Applicable)

If you are located in a jurisdiction where data protection laws (e.g. GDPR) apply, our legal basis for processing may include:

Processing is necessary for fulfillment of a contract (e.g. to fulfill your order)
Consent, when we ask for it (e.g. newsletter signup)
Legitimate interests (e.g. improving our website, ensuring security), provided we balance our interests with your privacy rights

4. Sharing Your Data

We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may share personal data with:

Service providers who help with order fulfillment, payment processing, shipping, customer service
Legal authorities only if required by law or to protect our rights
Affiliates or partners only with your consent or as necessary

5. Cookies & Tracking Technologies

We use cookies to run the website smoothly, personalize user experience, analyze usage.
You can control cookies via your browser settings. Disabling some cookies may affect site functionality.

6. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure
Data is stored securely on servers and access is restricted to authorized personnel only

7. Data Retention

We retain your personal information only as long as necessary for the purposes listed above, or as required by law
If you close your account or request deletion, we will remove or anonymize your data, except as required for legal or legitimate business purposes

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right to access your data
Right to correct or update your data
Right to delete your data (“right to be forgotten”)
Right to restrict or object to certain processing
Right to withdraw consent at any time, where processing is based on consent

9. Children’s Privacy

Our site and services are not intended for children under the age of 18.
We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will post the updated version on this page and update the “Last updated” date. Significant changes will be notified via email or prominently on our site.

11. Contact Us

If you have questions, requests, or concerns about this policy, or your personal information, please contact us at:

Phone: 01875505863